Assistive Listening Devices

Enhance your hearing experience
If you have hearing loss, it is likely hearing aids will be a tremendous help to you in your daily life. But what about those special situations when your hearing aids aren’t quite enough?
Special devices called assistive listening devices (ALDs) are useful helpers for listening to conversations on the phone, watching favourite shows on television, watching performances or speakers in public places and classrooms and even waking to an alarm clock in the morning or hearing the doorbell.
There is a surprisingly large array of ALDs on the market today, and many are geared towards very specific needs. Some of these devices are made to work specifically with certain hearing aids while others are stand-alone and can be helpful even if you don’t yet wear hearing aids.

Did you know that assistive listening devices can make listening even easier?

Wireless Accessories

StarLink
TV Streamer
Stream audio from your TV or other electronic devices directly to your Genesis AI and Evolv AI hearing aids. Enjoy exceptional sound quality with an easy-to-use design that supports both analogue and digital input sources.

StarLink
Remote Control 2.0
Designed for ultimate ease of use – Edge AI, Genesis AI, and Evolv AI users can effortlessly adjust volume, switch programs, and access their favourite features. Comes with a replaceable cell battery and a convenient lanyard.

StarLink
Table Microphone
Ideal for group settings such as meetings, family gatherings, or bustling restaurants, this device enhances your listening experience. Simply place it at the centre of the table, and its eight built-in microphones will automatically identify the primary speaker’s voice, streaming it directly to your hearing aids. Compatible with Genesis AI and Evolv AI hearing aids.

StarLink
Mini Remote Microphone
Enjoy clear, one-on-one conversations even in noisy settings with the compact and user-friendly Mini Remote Microphone. Simply clip it to the speaker’s clothing for enhanced speech clarity or place it near a sound source to stream audio directly to your hearing aids. Compatible with Genesis AI and Evolv AI models.

Wireless Accessories

ReSound
TV Streamer 2
- Streams stereo sound from a TV, computer or music system directly to ReSound wireless hearing aids
- Reconnects automatically if the user moves out of range and returns within 5 minutes
- Ability to adjust balance between streamed sound and hearing aid volume
- Features a 23-foot range in a clear line of sightWorks with both analogue and digital audio devices

ReSound
Phone Clip+
The Phone Clip+ is a lightweight, portable device that can be clipped to your clothing or worn around your neck. For optimal sound quality, position the microphone 10-30 cm from your mouth and ensure it faces directly toward you.
Once paired, you can answer calls with a simple press of the pick-up button—no need to take your phone out of your pocket. The built-in microphone captures your voice and transmits it to your phone, ensuring clear communication with your conversation partner. Experience the convenience of Bluetooth technology and connect your Phone Clip+ to the BeMore app for access to additional features.
A full charge takes approximately three hours, and it is safe to leave the device charging overnight as the battery cannot be overcharged. Additionally, the Phone Clip+ functions as a basic remote control for most ReSound hearing aids.

ReSound
Micro Mic
- Discreet clip-on microphone that streams the wearer’s voice directly to your client’s hearing aids
- Significantly improves the signal-to-noise ratio in challenging listening situations for exceptional speech understanding
- Extends the hearing range by up to 80 feet in a clear line of sight
- Ability to adjust volume and mute the streamed sound
- Drop control automatically mutes the sound signal momentarily when dropped above 3 feet
Wireless Accessories


Phonak
TV Connector
A wireless hearing aid accessory that streams TV and music directly to your hearing aids using Bluetooth® technology.

Phonak
PartnerMic
A discreet and easy-to-use microphone that attaches to your partner’s lapel to improve hearing during one-on-one conversations.

Phonak
RemoteControl
A simple, handheld remote made to easily control your Phonak hearing aids without fumbling or being distracted.

Phonak
Batteries & Chargers
Batteries and chargers specifically made for your device to ensure you get the best performance for your level of hearing loss.
Wireless Accessories


Signia
StreamLine TV
With StreamLine TV, audio from your television is streamed directly to your hearing aids, allowing for clear and personalised sound. Plus, you can easily adjust the volume to your preference using the Signia app.

Signia
StreamLine Mic
StreamLine Mic enables hands-free audio streaming for phone calls and music from any Bluetooth device in high-quality stereo sound. It also functions as a remote microphone.

Signia
miniPocket
The perfect choice for those seeking discreet and convenient control of their hearing aids without relying on a bulky remote or smartphone. Compact yet powerful, the miniPocket easily fits on a key ring while providing effortless access to all essential features.

Signia
Charging solutions
Signia’s advanced rechargeable hearing aids offer a range of charging options tailored to your specific device. Whether you prefer a compact, portable case, a wireless charging solution without plugs or cables, or a charger that cleans your hearing aids while powering them up, we have the perfect option to suit your needs.
Phonak Roger wireless hearing aid microphones
Difficulty understanding speech in noisy environments or from a distance is a common challenge for individuals with hearing loss. Several factors influence speech clarity, including background noise levels, the speaker’s distance, environmental acoustics, and reverberation.
Roger is an advanced wireless technology designed to transmit speech directly to hearing aids and cochlear implants, reducing the challenges of distance and background noise. Acting as an extra ear, Roger microphones enhance communication, making it easier for individuals with hearing loss to learn, work, and engage socially. This innovation promotes inclusivity and supports overall well-being.
Up to 62% more understanding of speech in noise and over distance when wearing hearing aids in combination with Roger microphones, compared to people without hearing loss.


Groundbreaking Bluetooth connectivity
Auracast™ is transforming wireless Bluetooth connectivity in hearing aids and hearing wearables, offering a new level of audio accessibility and convenience.
This innovative broadcast audio technology enhances the listening experience for hearing aid and hearable users, making the world sound clearer and more connected. With Auracast, users can stream audio directly from various sources—such as TVs, public announcement (PA) systems, and more—straight to their hearing aids or audio devices. It even enables personal audio sharing, allowing you to broadcast your own music, podcasts, or other content to those who want to listen.

There are several ways to connect to an Auracast broadcast. Understanding the key components can help:
- Auracast Transmitter – A Bluetooth-enabled device (e.g., smartphone, computer, tablet, or TV) that sends an Auracast broadcast.
- Auracast Receiver – A Bluetooth device (e.g., headphones, earbuds, hearing aids, or cochlear implants) that can receive an Auracast broadcast.
- Auracast Assistant – A supporting Bluetooth device (e.g., smartphone, smartwatch, or hearing aid remote) that helps a receiver connect to an Auracast broadcast.
With its ability to seamlessly deliver high-quality audio, Auracast is redefining how people with hearing aids and wearables experience sound in everyday life.
Amplified Telephone
Amplified phones are specifically designed for people with hearing loss, allowing you to turn up the volume as necessary to hear speech clearly. You do not need to wear hearing aids to benefit from these devices. They can make it easier to hear high-pitched sounds, the same sounds many people with hearing loss are missing. These phones sometimes also feature amplified ring tones so you’ll never miss a call.
Available in both mobile and landline models, amplified phones are fully-featured with caller ID, voicemail, headset options and speakerphone. Some are helpful for people who, in addition to having hearing loss, may have visual acuity challenges too. Backlit keypads, photo dialling and large number keys make it easy to place and receive calls even if you don’t see clearly.
If you require a more portable option for phone calls at home or at the office, consider a phone amplifier which can be coupled to your existing phone. In-line amplifiers are compatible with digital and analogue phones and are suitable for people with moderate to severe hearing losses. Other portable amplifiers are appropriate for milder losses, but they can amplify the phone signal by as much as 30 decibels.

Assistive listening devices for televisions
When you have trouble clearly understanding or hearing the television, watching your favourite shows can become a chore. Turning up the television isn’t always the best option since it can make sound distorted and even more difficult to understand. And, when you’re watching TV with others, maxing out the volume isn’t always a popular option. There are ALD’s that can work for you whether or not you already wear hearing aids.
Many modern hearing aids are now equipped with wireless capabilities to allow for personal adjustment of the television volume and streaming of the sound directly to your hearing aids through Bluetooth-enabled accessories. Not only will you hear the TV more easily, you can keep the volume comfortable for those without hearing loss watching with you. Hearing aids equipped with a telecoil can be coupled with a neck loop or induction loop to help improve the clarity of television sound.
Some television amplifiers work even without hearing aids. For example, TV Ears® is a popular and relatively inexpensive wireless headset with a personal volume control that plugs directly into your TV’s earphone socket.
Finally, if you are not ready to buy an ALD for watching TV, closed captioning is another option for making TV more enjoyable.

Alerting Devices
Most ALDs help make listening easier, but some also help you stay connected to what is going on around you and improve your safety. These alerting devices rely on amplified sounds, visual cues and even vibrations to alert you to sounds in your environment.
Some examples of alerting devices include:
These devices can give you peace of mind and help keep you safe, even during those times when you may not be wearing your hearing aids.

Get in touch with Chester Hearing & Balance Services today for expert hearing solutions.
Call us today on 01244 680214 or on 07938 942420
Independent Hearing Service Provider