Reviews

I attended a "ear wax removal" appointment earlier today and am delighted with the friendly and professional service I received. Due to the lock down I had been suffering from a build up of wax over a few months exacerbated by my having a relatively narrow ear canal. Susan was patient and thorough taking her time to clear and clean my ears thoroughly causing no discomfort whatsoever - altogether a 'dare I say' relaxing and painless experience. Thank you for your excellent service - I would be happy to recommend you to anyone considering the treatment.

Having suffered permanent overnight hearing loss in one ear I was naturally very worried. Sarah has been very helpful and given me excellent support in minimising the impact of this loss. She has recommended and fitted a very good hearing aid and has monitored and advised on how I may make the most of it. The care , professionalism , skill and attention has been exemplary . Finally the value I have received has been very good, and I would highly recommend.

Really appreciate the help and support of the team at Chester Hearing. They helped me with a particularly difficult ear cleaning, that has been causing me issues with my hearing for a long while. Can now hear so much better. They were so gentle and considerate in their approach, it was really nice to feel cared for while they carried out the procedure, which was much nicer than a medical syringing. Highly recommended

Both of us have been patients of Sarah for 3 years. Very highest professional standards delivered in a caring and friendly environment. Excellent follow up too – Sarah even found a local audiologist for us in the Caribbean when my husband had a problem with one of his hearing aids!

Chester, Hearing and Balance offer a very professional service with regard to all aspects of audiological assessment, diagnosis and fitting of bespoke hearing aids. They also undertake paediatric hearing tests. I have always found them to be incredibly reliable, efficient, exceedingly competent and I have no hesitation at all in recommending them.

Chester Hearing and Balance Services offer a very professional approach to investigating and treating patients with a wide variety of otological conditions.I have always found the staff to be prompt in contacting patients and arranging their appointments.Their reports are detailed and accurate and patients often report back positively about their experience with the clinic.

We have attended Chester Hearing and Balance for hearing tests for our 3 year old son. We were very impressed with Susan and Sarah. They were professional and competent. They made our little boy feel at ease and were flexible in how they worked with us to achieve the readings they needed. They played age appropriate games and he really enjoyed himself! So much that he was excited when we returned for a repeat test a few months later. We would strongly recommend Chester Hearing and Balance if your child needs a hearing assessment.

My four year old son was recently seen by Susan and Sarah at CHBS for a hearing assessment and they couldn’t have handled the situation any better. He’s naturally shy, but they managed to conduct all the necessary tests by using various games and fun interactions, which enabled him to feel relaxed and happy. We’re back there again soon for his follow up appointment and I feel confident that he’ll be in safe hands.

I wanted Custom Earphone Sleeves to use primarily with my IPod at the gym, and I’ve found them to be absolutely great. They don’t move or fall out while I’m exercising. I also find that if I’m working with them, they allow me to concentrate fully on what I’m listening to without the distractions of any background noise.

The fitting for the sleeves was really easy and quickly completed; and it took no time at all for them to be delivered. Specialists at Chester Hearing and Balance Services were very knowledgeable about the range of products available and explained everything clearly.

I would have no hesitation in recommending this product or the service from Chester Hearing and Balance Services.

I was very impressed with the speedy, efficient service and supply of my Snoreplugs. A first class item since day one. Colour coded (L and R ear). Durable and great fit. Happy days and nights.